Claire Agutter & Katie Villa Chapter 1: Key Concepts Of Service Management.2 & Chapter 2: Service Management Roles.1 - Itil Foundation Essentials Itil 4 Edition - The Ultimate Revision Guide, Second Edition Скачать
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с таким артистом слушают
- Chapter 2: Targeting Markets And Stakeholders.4 - Itil® 4 Drive Stakeholder Value (Dsv)
- Chapter 4: Principles, Models And Concepts.11 & Chapter 5: Ensuring Valuable Investments.1 - Itil® 4 High-Velocity It (Hvit)
- Chapter 6: The Four Dimensions Of Service Management.3 - Itil Foundation Essentials Itil 4 Edition - The Ultimate Revision Guide, Second Edition
- Chapter 7: Ensuring Resilient Operations.25 - Itil® 4 High-Velocity It (Hvit)
- Chapter 16: Value Streams For User Support: Knowledge Management.2 - Itil® 4 Create, Deliver And Support (Cds)
- Chapter 1: The Customer Journey.7 - Itil® 4 Drive Stakeholder Value (Dsv)
- Chapter 10: Practices In Depth.8 - Itil Foundation Essentials Itil 4 Edition - The Ultimate Revision Guide, Second Edition
- Chapter 1: Direct, Plan And Improve Key Concepts.2 - Itil® 4 Direct, Plan And Improve (Dpi)
- Opening Credits & Accompanying Material & Introduction & Chapter 1: Key Concepts Of Service Management.1 - Itil Foundation Essentials Itil 4 Edition - The Ultimate Revision Guide, Second Edition
- Chapter 10: Practices In Depth.5 - Itil Foundation Essentials Itil 4 Edition - The Ultimate Revision Guide, Second Edition
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